Models of quality management are often presented as tools to continually increase customers satisfaction.
This point of view is for us a consequence, not a purpose.
The primary objective is to increase our efficiency, eliminate the waste of time and beyond the linked costs.
The first consequence of an effective quality system is a significant increase of our own satisfaction that automatically causes the pride of a job well done that naturally generates customers satisfaction.
The obtaining of the EN-9100 certification in 2018 is onemore step to be crossed.
Our activity in aerospace and arsenal becoming more ans more important, we had to follow our clients on his way.
To reverse some age-old practices of our profession, we established strict rules.
Our mission "zero reminder" can be traced back informations when an event impacts on the promised time.
In parallel, we introduced the "total transparency": the client receives a well-though-out and honest information.